Reference

How We Handle Your Information

We collect what we need to run your account and process deposits through bKash, Nagad, and Rocket. This policy explains what we gather, why we keep it, and how you can request changes or deletion.

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baji 99 How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what we collect, want to update your details, or need to request data deletion, our support team handles privacy requests directly. We respond to data inquiries within a few business days and walk you through the process.

Team online

Live Chat

Open the chat widget in your account dashboard and ask for the privacy team. We review data requests and respond with the next steps, whether you want to see what we hold or ask for corrections.

Email Support

Send your privacy question or data request to our support email listed in the account settings footer. Include your registered mobile number so we can verify your identity before sharing account details.

Account Settings

Log in and visit the privacy section under account settings to view what information we store, update your contact details, or submit a data deletion request that our team will process within the timeframe local law requires.

DATA HANDLING

How We Protect Your Privacy

We encrypt payment details when you deposit through bKash, Nagad, or Rocket, store account passwords with secure hashing, and limit internal access to your personal information. Our team reviews security practices regularly and updates our systems to protect against unauthorized access.

Payment Encryption

When you send a deposit via bKash, Nagad, or Rocket, we encrypt the transaction reference and your wallet identifier. We never store your mobile wallet PIN or password, and payment processors handle sensitive banking details outside our system.

Cookie Notice

We use cookies to keep you logged in, remember your preferred language, and track which games you open so we can improve lobby layout. You can clear cookies in your browser settings, but some features like saved login may stop working.

Data Retention

We keep your account history and transaction records for as long as your account stays active, plus the period local law requires for financial audits. After you request account closure, we delete personal details within the timeframe regulations allow.

Your Rights

You can request a copy of your data, correct outdated information, withdraw marketing consent, or ask us to delete your account. Contact our support team with your registered mobile number, and we will verify your identity before processing your request.

Common Privacy Questions

We collect your mobile number, name, date of birth, and the payment wallet you use for deposits. We also log your device type and IP address when you access the lobby to prevent duplicate accounts and detect unusual login activity.

We share transaction references with payment processors so they can match your deposit to your account. We do not share your wallet PIN or password with anyone, and game providers only see a session token, not your payment details.

Yes. Contact our support team through live chat or email with your registered mobile number. We will verify your identity and send you a summary of the account information, transaction history, and game activity we store.

Log in to account settings and submit a deletion request, or contact support directly. We will close your account, clear your personal details, and keep only the transaction records local law requires us to retain for audit purposes.

We use cookies to keep you logged in and remember your language preference. You can disable cookies in your browser, but some features like saved login and lobby history will stop working until you allow cookies again.

We delete personal details shortly after you request account closure. Transaction and game records are kept for the period local financial regulations require, then removed from our active systems once the retention period ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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